OPERATIONS SUPPORT PARTNER
Your business should support you as much as it supports your clients.
Get consistent, proactive operations support that keeps your business organized, your clients cared for, and your time protected, so you can breathe again.
Freedom, structure, and space... built in.
You're tired of holding it all together by yourself.
The inbox that never empties. The client follow-ups you keep meaning to send. The scheduling conflicts, the payment reminders, the task list that somehow gets longer even though you worked all weekend.
You're technically keeping everything running... but barely. And it's exhausting.
Some weeks you're on top of it. Other weeks, things slip through the cracks and you're frantically apologizing to clients or staying up late trying to catch up. You can't remember the last time you took a full day off without worrying that you forgot something important.
Sis, this isn’t sustainable. You need someone in your corner.
Imagine your business running smoothly… without you managing every detail.
Picture this…
You wake up and check your inbox, it's already handled. Client follow-ups? Done. That scheduling conflict? Resolved. The tasks that were stressing you out yesterday? Already off your plate.
You spend your days doing what you actually enjoy, working with clients, creating, strategizing, instead of drowning in admin tasks that eat up all your time and energy.
Your clients get consistent, professional experiences every single time because someone's making sure nothing falls through the cracks. Your systems evolve with you instead of breaking every few months. And when you close your laptop at 5pm? You're actually done for the day.
You finally have space to breathe. To think strategically. To take care of yourself. To remember why you started this business in the first place. No guilt, no nagging feeling that you forgot something.
Operations Support Partner is consistent support that manages your backend operations so you can stop reacting and start living.
This is for the business who's ready to stop doing everything themselves and wants reliable support that evolves with their business.
This isn't just "someone to help with tasks when you're overwhelmed."
It’s about strategic, ongoing partnership that handles the operational backbone of your business so you can focus on clients, growth, and actually living your life.
What you get every month:
✓ 20 hours of dedicated operations and admin support — handling your day-to-day tasks so you can focus on what matters most.
✓ Monthly alignment call — 45–60 minute planning session to review what’s working, adjust priorities, and keep everything strategic.
✓ Next-day turnaround on unplanned tasks under 30 minutes — for those “oh crap, can you…” moments.
✓ Proactive problem-solving — identifying and handling issues before they become problems
✓ Weekly check-in messages — quick status updates and questions to keep us aligned and nothing lost
Want Even More Support?
✦ Add- On Quarterly Workflow Audit & Refresh — Every three months, we review and optimize one key workflow (like client onboarding, scheduling, or invoicing) to ensure it's still efficient as your business evolves.
Operations & Admin Support
⋅ Managing your inbox, calendar and scheduling
⋅ Client communication (using your templates or approved responses)
⋅ Payment reminders, invoicing assistance, and follow-ups
⋅ Project management and task tracking
⋅ Uploading and organizing documents, forms, and assets
⋅ Managing client onboarding/offboarding processes
⋅ Handling the daily details that keep everything running
the DAY-TO-DAY
Workflow & System Maintenance
⋅ Light automation updates (tweaking forms, email templates, Zapier flows)
⋅ Maintaining your SOP documentation as your business evolves
⋅ Updating project boards and progress trackers
⋅ Identifying bottlenecks before they become fires
⋅ Suggesting solutions to recurring issues
Strategic Partnership
⋅ Monthly deep-dive calls to plan, review, and strategize
⋅ Weekly touchpoints to stay aligned
⋅ Honest feedback on what's working and what could be better
⋅ Support that grows with you, not just task completion
Investment: starting at $830/month
Why is this different?
Most support is reactive, you ask, they do. This is proactive. I'm not waiting for you to remember to delegate or figure out what needs doing. I'm staying ahead of it, keeping things organized, and making sure your business runs like the professional operation it is.
You're not just getting tasks off your plate. You're getting someone who actually cares about your business running smoothly, who learns how you work and what matters to you, and who helps you build something sustainable instead of just surviving week to week.
This partnership is about protecting your energy for what actually matters.
Because here's what I believe deeply: You deserve a business that supports your life, not one that consumes it. And that starts with having the right support in place so you're not white-knuckling your way through every single day.
01.
Intake Form
You fill out an intake form sharing where you are, what’s feeling overwhelming and what “success” looks like for you.
the PROCESS
02.
Discovery Call
We’ll hop on a 30-minute call to ensure we’re a good fit and discuss how this would work for your business
03.
Make It Official
If we’re a good fit, we’ll finalize the details, sign the contract, and officially get started.
04.
Get Started
You will receive a Welcome Packet with helpful information about working together. We’ll also jump on a call to review everything together before officially getting started.
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That's what the first month is for. I learn your voice, your processes, your priorities. I dig deep into your business, ask a lot of questions, pay attention to how you do things, and adapt to work the way you work.
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That's actually perfect. It means we have space to be proactive, maintain systems, and work on improvements instead of just putting out fires. We can dive into strategic projects like documentation, system refinements, or planning ahead.
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Absolutely! Life and business are unpredictable. There’s a minimum of 10 hours per month, but we can always chat about shifting support if your needs change.
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Absolutely! A lot of clients choose to add a Quarterly Workflow Audit ($104) where we review and refresh one system every 3 months to keep operations running efficiently. If you’re finding you need more hands-on support, we can also increase your monthly retainer hours, we’ll chat through what makes the most sense for your business during our monthly calls.
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It’s important to typically give a partnership 30 days to see how it’s working. If it isn’t clicking, I’d rather have an honest conversation than let either of us feel stuck. No hard feelings, no guilt, we’ll simply decide what’s best.